Privacy Policy

Refund Policy

You may drop us an email at [email protected] within 24 hours upon receiving your order together with your :
1) Official Receipt
2) Phone Number
3) Photo/Video of the condition of item(s) received

Thong Kee Cafe reserves the right to accept/deny refund request received. Upon checking and confirmation, we will process a full refund via bank transfer and it will take one week for the refund to be reflected in your bank account.

Privacy Policy
This Privacy Policy explains how we collect, use and safeguard your information when you visit our site. Thong Kee Cafe reserve the right to make changes to this Privacy Policy at any time and for any reason without prior notice to the customers. Customers are encouraged to review this Privacy Policy whenever you use this Site.

User Consent
By accessing or using our site, you agree to the terms and condition stated in this Privacy Policy and give consent to the processing of your information according to this Privacy Policy.

Collection of Information
We collect personal information that you voluntarily give to us when you register an account with us or when you choose to participate in activities on our site.

Use of Information
Your personal information will be used to :
1) Create and manage your account
2) Process and manage purchases, orders, payments, refunds and other transactions related to the Site
3) Update customers on new products, services, offers and promotions
4) Create a more personalized shopping experience during your future visits to our Site
5) Internal usage compliant to Privacy Policy and legal requirement
We may disclose your information if we believe in good faith that such disclosure is necessary to comply with relevant laws and to protect our and others’ rights, property and safety.

Confidentiality and Security
Your personal and financial information will be kept confidential at all times. We will never share your information with third parties.
We have strict procedures and safety features to prevent leakage of customers’ information. However, any transmission is at your own risk as information transmitted on the Internet is not 100% secured and within our control.

Terms and Conditions
Welcome to Thong Kee Web Site (the “Site”). You agree that by accessing our Site, you have read, understood, and agree to be bound by the Terms and Conditions. Thong Kee Cafe reserves the right to modify the Terms and Condition at any time and for any reason without prior notice. If you disagree to the terms, please do not use this Site.

Intellectual Property Rights
The content of this site including but not limited to images, graphics, photographs, video, audio, text, logo, icons, trademarks, service marks, and logos are owned or controlled by Thong Kee Cafe, and are protected by copyright and trademark laws.

The content of this Site is solely for users’ personal use and shall not be copied, reproduced, republished and distributed for any commercial purpose.

Product
We try to display our products as accurately as possible. However, we cannot guarantee 100% accuracy as your electronic display may not accurately reflect the actual colours and details of the products.

Products are subject to availability and we cannot guarantee that items will always be in stock. Prices for all products are subject to change without notice.

Error and Inaccuracies
The information on the Site may contain typographical errors or inaccuracies related to the pricing, description and availability of products. We reserve the right to correct any errors, inaccuracies or omissions and to modify information without any prior notice. If you are not satisfied with your purchase, you may request for a refund from us. For more information, please have a look at our Refund Policy.

Newsletter
Thong Kee Cafe may send newsletter to users on the latest products/promotion/news via email.


Contact Us
Restoran Thong Kee Sea Park
002612353-D

33, Jalan 21/1, Sea Park,
46300 Petaling Jaya
Selangor

011-24372516
[email protected]